Book Now
Book Now
VELAS SAILING

Privacy & Policy

Privacy Policy

Cancellation & Rescheduling

Coasting Around — Privacy & Data Protection Policy

Agreement Overview

At Coasting Around, we are committed to safeguarding the personal information of our guests, website visitors, and community. This Privacy Policy details how we collect, utilise, store, and secure your personal details in strict compliance with the Australian Privacy Principles (APPs) contained within the Privacy Act 1988 (Cth).

By interacting with our digital platform, booking a vessel, or subscribing to our updates, you acknowledge and consent to the data collection practices outlined in this document.

01

What Information We Collect

  • 1.1 The Journey / Activities: The operation, anchoring, docking, or physical presence on our self-drive picnic boats, including the use of life jackets and supplied marine gear.
  • 1.2 Information You Provide to Us Directly : Identity Details: Full names, dates of birth, and copies of government-issued photo identification (such as a driver’s licence) required to verify our designated Skippers. Contact Information: Email addresses, mobile phone numbers, and physical or billing addresses. Financial Data: Credit/debit card numbers, expiration dates, and security codes processed securely through our third-party merchant payment gateways for bookings and security bonds. Health & Dietary Data: Voluntary disclosures regarding severe food allergies or mobility assistance required for catering or boarding safety.
  • 1.3 The Term: The precise time frame confirmed in your booking receipt. Extensions are never automatic and depend entirely on real-time fleet availability and management approval.
  • 1.4 Incidental Fees: Any charges applied post-departure for cleaning, unapproved late returns, recovery costs, or physical damage not covered by basic wear-and-tear.
  • 1.5 The Boundary: The specific local waterways, speed zones, and geographical limits outlined during your pre-departure brief.
02

How and Why We Use Your Data

  • 2.1 The hirer must be at least 17 years old.
  • 2.2 A valid photo ID and mobile number are required.
  • 2.3 A credit card bond will be required before departure.
  • 2.4 The hirer is responsible for any damage caused through negligence.